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Do you have trouble attaching files to your RR email? Do not worry, we have got you covered. In this comprehensive guide, we will discuss various solutions to fix RR email attachment issues.
RR email, also known as Roadrunner email, is a popular email service that offers a range of features to its users. However, like any other email service, RR email is not immune to issues, and one of the most common issues that users face is related to attaching files to emails.
Fixing RR email attachment problems:
Check the File Size
The first thing that you need to check is the size of the file that you are trying to attach. RR email has a limit on the size of attachments that can be sent with an email. If the file size exceeds the limit, you will not be able to attach it. The maximum file size limit for RR email is 25 MB. If your file is larger than 25 MB, you can try compressing it using a file compression tool.
Clear the Cache and Cookies
Sometimes, the cache and cookies in your browser can cause issues with RR email attachments. Clearing the cache and cookies can help resolve the issue. To clear the cache and cookies, go to the settings of your browser, and select the option to clear browsing data.
Disable the Antivirus Software
Antivirus software can sometimes interfere with the attachment process. If you have antivirus software installed on your computer, try disabling it temporarily and then try attaching the file again. If you can attach the file after disabling the antivirus software, it means that the antivirus software was causing the issue.
Try a Different Browser
If you are still unable to attach the file, try using a different browser. Sometimes, issues with RR email attachments can be browser-specific. If you are using Google Chrome, try using Mozilla Firefox or Microsoft Edge.
Contact Customer Support
If none of the above solutions work, contact the customer support team of RR email. They will be able to assist you further and provide you with a solution that is specific to your issue.
Conclusion
RR email attachment issues can be frustrating, but they can be resolved by following the solutions mentioned above. By checking the file size, clearing the cache and cookies, disabling the antivirus software, trying a different browser, or contacting customer support, you can fix the issue and send attachments with ease.